Get in touch
Please give us a call or drop us an e-mail if you have any questions or inquiries. We will be happy to hear from you!
+358 40 7440411 | firstname.lastname@example.org | @wheelstrom | Kapteeninkatu 9D, Helsinki
See and try
We encourage you to come and test-ride our e-bikes at our Guideshop on Kapteeninkatu 9 in Helsinki. We welcome spontaneous walk-ins with open arms, but you can always call us beforehand to make sure we are around (see contact information above).
We also organise test-ride events both in Finland, and in Sweden, when the weather allows. Check our Facebook page for our next events: Wheelström upcoming events
Receive your bike
When you order your bike, you can choose whether to have it delivered to your door, or whether you would like to pick it up at our warehouse in Helsinki. Home deliveries take 3-5 days. > Read our delivery terms
Assemble your bike
All bikes picked up from our warehouse are ready to ride. Standard bikes delivered to customers’ homes are 90% assembled. Our cargo bikes require more assembly work. We provide clear instructions to make assembly easy.
> Read our assembly instructions
Service your bike
The better you take care of your bike, the longer it will last. We want to make it easy for you to maintain your bike to ensure you get the most out of your Wheelström.
We have established collaboration with select repair shops so that you can get help quickly if you have any problems with your Wheelström. > Recommended repair shops